Having conversations with individuals talking about your industry, brand, products, and services Actively looking for mentions and conversations that pertain to your brand, products, hashtags, and more Tracking, analyzing, and…

From the very first moment someone interacts with your business From the moment they become a customer to delight them into promoters At the beginning of the sales process After…

Collect survey responses Send emails Gather testimonials from your users Talk to team members

True False

Sales representatives must evolve their selling to keep up with customers’ buying habits. Buyers are more educated, so there’s less work for the sales representatives. Sales representatives need to push…

True False

True False

A sales process is an outdated, seller-focused idea. An inbound sales strategy replaces the need for a sales process. Every sales team has its own sales process, but an inbound sales strategy…

To identify good-fit leads from within the large pool of available prospects. To identify the goals and challenges of specific prospects. To identify the ways your product or service can benefit people…

might already be interested work at major corporations have a budget, the right authority, a need, and a timeline are already familiar with your product or service