Fill in the blank: With ticket ________, you are able to edit ticket properties according to which team owns the ticket.
editing records customization views pipelines
editing records customization views pipelines
Make a call Send an email Create an internal task for yourself or a colleague Start a video chat
and her fridge is fixed. and her fridge and sink are fixed. and the repair person arrives. but the repair person didn’t show up.
True False
By persona By product or service By author By customer stage
True False
expected value first value second impression extended impression
Gather intake Route tickets Monitor all social media Respond to support inquiries
blog about a product or service collection of articles about a product or service place where customers can contact a company’s support team collection of reviews about a product or…
draw the reader’s attention to an important detail tell your reader what articles to read next host Q&As ask the reader for feedback